Welcome!

The Division of Medical Quality Assurance (MQA) investigates legally sufficient complaints that are submitted to the Florida Department of Health through this portal. If the complaint is opened for investigation, the subject (and/or their attorney) will be provided with a copy of the complaint.

To find answers before you start, visit the Bureau of Enforcement FAQs and see the complaint process.

The Department does not investigate grievances regarding office procedure or appointment costs, bedside manner, customer service, or personality conflicts.

Note: The session will expire after 30 minutes if no activity. The unsubmitted data will be removed from the system when the session expires. Please make sure you have all of the information ready before proceeding.